Privacy Policy

1. About these terms

Mecanoz Lda (“Mecanoz”, “we”, “us”, or “our”) is committed to protecting the personal data of individuals who interact with our website. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
Company registration (NUIT): 401780556
Registered address: Torres Rani, 6th Floor, Avenida Marginal 141, Maputo, Mozambique This policy is aligned with applicable data protection laws in Mozambique.

2. What data we collect

When you submit a contact or quote request form on our website, we may collect the following personal data:
  • Full name
  • Email address
  • Phone number
  • Company name (if provided)
  • The content of your message or enquiry
We do not collect any sensitive personal data (such as health information, financial data, or identity documents) through this website.

3. How we use your data

We use the personal data you provide solely for the following purposes:
  • To respond to your enquiry or quote request/li>
  • To contact you regarding the services you have asked about
  • To maintain a record of communications for internal business purposes
We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your personal data with third parties for commercial purposes.

4. Legal basis for processing

We process your personal data on the basis of:
  • Legitimate interest — to respond to your enquiry and provide the services you have requested
  • Consent — where you have voluntarily submitted your information through our contact form

5. Data retention

We retain personal data submitted through the website for a maximum period of 24 months from the date of submission, unless a longer retention period is required by law or necessary for the establishment, exercise, or defence of legal claims.

6. Data security

6.1. We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Access to personal data submitted through the website is restricted to authorised Mecanoz personnel only.
6.2. This policy is aligned with applicable data protection laws in Mozambique.
6.3. Data may be processed by trusted service providers under confidentiality obligations.

7. Your rights

You have the right to:
  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, subject to applicable legal obligations
  • Withdraw your consent at any time, where processing is based on consent
To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website currently does not use tracking cookies or third-party analytics tools. Should this change in the future, this Privacy Policy will be updated accordingly and users will be informed.

9. Third-party processing

We may rely on trusted third-party service providers (such as email hosting, cloud storage, or IT support providers) to process personal data on our behalf under strict confidentiality and security obligations.

10. Third-party links

Our website may contain links to third-party websites (such as partner or brand pages). We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
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